Patient Rights

Patient Rights:

 

  • The patient has the right to accurate and efficient healthcare at all times and by competent personnel.
  • The patient has the right to privacy during examinations, assessments, procedures and treatment.
  • The patient has the right to obtain satisfactory and, sufficient information concerning diagnosis, treatment and prognosis.
  • The patient has the right to know the name and qualification of the caregiver attending the patient.
  • The patient has the right to full disclosure of health services cost and information related to all services provided by the hospital.
  • The patient has the right to request and receive an itemized bill explaining all of the costs and charges regardless of the source of payment.
  • The patient has the right to know what hospital rules and regulations apply to patient.
  • The patient has the right to complain about health care services and to have such complaints investigated and to receive a full response on such investigation
  • The patient has the right to have all records pertaining to the medical care treated as confidential except as otherwise required by law or upon the patient’s written authorization.
  • The patient has the right to obtain a medical report and a copy of the medical test results from the Medical Records Department upon request and written authorization by the patient.
  • The patient has the right to assistance in obtaining consultation or second opinion with another physician at the patient’s own request and expense.
  • The patient has the right to appropriate assessment and management of pain with respect.
  • The patient has the right to refuse treatment and such refusal shall be verbal or in writing provided that such refusal does not endanger the health of others.
  • The patient has the right to refuse examination or follow-up of their treatment details by any person not directly responsible for their care.
  • The patient has the right for pastoral care and intervention by hospital chaplain anytime
  • A patient has the right to be transferred to another facility only after care and arrangements have been made and the patient has been given complete information about the hospital’s obligations under law.
  • Patient has the righ of taking full responsibility in the event of refusing of test studies, examinations; follow up appointments, admissions and /or treatment